Skip to main content

Problem with 64GB of RAM showing up as only 32GB RAM on GA-AX370-Gaming K7 motherboard



Problem with 64GB of RAM in the form of 4 x 16GB modules showing up as only 32GB (31.xGB useable) was finally resolved when I followed this seemingly strange procedure on youtube:

https://www.youtube.com/watch?v=oFK2eB51_Ss

It basically changed a single setting in the registry; then check that someone has not told "msconfig.exe" to use a limited amount of the available RAM (a legitimate process used by software and hardware testers and developers); then swapped the DIMM order.

I had the same problem with running all these 3 OS's: Windows 7, Windows Server 2016 and Windows 10 Pro, so I think this is mainly associated with the DIMM order or imperfect seating causing some issue.  Perhaps it is to do with two slightly different batches of DIMM's.  I initially ordered 2 x 16GB (32GB) installed them and then added another 2 a few weeks later from another source, without considering the pairing in appropriate corresponding slots.

Motherboard: GA-AX370-Gaming K7 (rev. 1.0)
https://www.gigabyte.com/Motherboard/GA-AX370-Gaming-K7-rev-10#support-doc
DIMM's: CRUCIAL 16GB 2Rx8 CT16G4WFD824A.18FB1 DS Micron CL17 1.2v 2400MHz
These were selected from the Supported Memory Test List for their ECC support capability on this non-server motherboard.
For details on how ECC works with Ryzen refer to this very good article
http://www.hardwarecanucks.com/forum/hardware-canucks-reviews/75030-ecc-memory-amds-ryzen-deep-dive.html

Others having the same or similar problems
https://superuser.com/questions/1050757/windows-10-professional-64-bit-limited-to-32-gb-of-ram/1278952#1278952
http://www.tomshardware.com/answers/id-3347075/64gb-ram-32gb-showing.html
https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/windows-10-pro-x64-32gb-ram-installed-but-only/040fef04-baa0-42cc-9240-80114a57c40a
https://corona-renderer.com/forum/index.php?topic=17080.0

 CPU-Z Validation










Comments

Popular posts from this blog

Thin Mini-ITX Motherboard Overview [Updated AUG 2024]

THIN MINI-ITX Primarily, the Thin Mini-ITX form factor and its motherboards are targeted at the business-oriented All-in-One (AIO) market but are also used in 1U rack servers, e.g. NAS, embedded systems, digital signage, and sometimes in mains-powered IoT applications.  They typically have LVD/eDP/LCD panel drivers built-in also and have slightly higher pricing because of this and other embedded features such as a single DC power supply input (which facilitates a smaller case). BACKGROUND The Intel Q series motherboard chipsets support the Intel vPro/AMT remote management with KVM over IP (or iKVM) functionality built into the CPU/chipset combination.  This is very convenient for administrators.  For example, with the correct configuration, you can watch a full reboot, manage the BIOS, and install a new OS remotely. http://www.wikiwand.com/en/Intel_Active_Management_Technology CASE Typically Thin Mini-ITX cases are smaller based on the thinness of the motherboard, i...

Removing the WLAN / WiFi pcie card whitelist on Lenovo IdeaPad u410 Touch with BIOS update

WARNING! PLEASE READ THE ENTIRE POST BEFORE USING / DOING ANYTHING! BACKGROUND I recently (early 2016) acquired a 2013 Lenovo IdeaPad u410 Touch. It was not my first choice but still useful but I wanted to upgrade it to more recent tech and make it more usable as it is not the fastest CPU around, i.e. an i5-3337U dual core (quad thread) at 1.8GHz. http://ark.intel.com/products/72055/Intel-Core-i5-3337U-Processor-3M-Cache-up-to-2_70-GHz First thing I did was upgrade the BIOS to latest (as anyone would/should do really) version 65CN99WW (8/28/2014) available here: http://support.lenovo.com/au/en/products/laptops-and-netbooks/ideapad-u-series-laptops/ideapad-u410?beta=false I then added 2 x Kingston SO-DIMM KVR16LS11/8 1.35V (Low Voltage) 8G DDR3 1600 Notebook Ram SODIMM's despite the specs I could find all saying it would only take 8GB and it works fine with the 16GB as the Intel i5-3337U CPU (says 32GB) & Mobile Intel HM77 Express Chipset specifications suggest.  ...

Migrating/cloning an Apple MAC OSX with Windows 7 / 8 / 10 Bootcamp partition to another hard or solid state (HDD / SSD) disk drive (Updated March 2018)

I got a Mac Book Pro 13" in 2012 that in 2016 I upgraded to a 240GB SSD from a similar sized 250GB HDD.  Since then I have followed this procedure a number of time for friends and customers. This week I again had to upgrade that same Mac Book Pro from the 240GB SSD to a new 480GB SSD and again came across a number of problems.  For this reason, I have decided to invest my time in documenting this troublesome process for the benefit of others and so next time I have to do it I won't have to remember and re-discover everything again. TL;DR - The Crux of this article is that unfortunately, there is no easy way to just copy the whole old drive, with the different Mac and Windows Bootcamp partitions to a new drive. However, with this guide, the complex process is fully explained and broken up into five manageable and easy to understand processes along with their individual steps to do so. NOTE : I use the word ' drive ' loosely here but these processes could work to/or ...